Privacy policy

Thank you for visiting our website www.aldak.de and for your interest in our company.

The protection of your personal data, such as date of birth, name, telephone number, address, etc., is important to us.

The purpose of this privacy policy is to inform you about the processing of your personal data that we collect when you visit our website. Our data protection practices comply with the statutory provisions of the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). The following privacy policy serves to fulfill the information obligations arising from the GDPR. These can be found, for example, in Art. 13 and Art. 14 ff. GDPR.

Controller

The controller within the meaning of Art. 4 No. 7 GDPR is the person who alone or jointly with others decides on the purposes and means of processing personal data.

With regard to our website, the controller is

ALDAK GmbH
Redcarstr. 18
53842 Troisdorf
Troisdorf, Germany
E-mail: webmaster@aldak.de
Phone: +49 (0) 2241 / 16960
Fax: +49 (0) 2241 / 169616

Provision of the website and creation of log files

Each time our website is accessed, our system automatically collects data and information from the device accessing it (e.g. computer, cell phone, tablet, etc.).

What personal data is collected and to what extent is it processed?

(1) Information about the browser type and version used;
(2) The operating system of the accessing device;
(3) Host name of the accessing computer;
(4) The IP address of the accessing device;
(5) Date and time of access;
(6) Websites and resources (images, files, other page content) that were accessed on our website;
(7) Websites from which the user's system came to our website (referrer tracking);
(8) Notification of whether the retrieval was successful;
(9) Amount of data transferred

This data is stored in the log files of our system. This data is not stored together with the personal data of a specific user, so that individual site visitors cannot be identified.

Legal basis for the processing of personal data

Art. 6 para. 1 lit. f GDPR (legitimate interest). Our legitimate interest is to ensure that the purpose described below is achieved.

Purpose of the data processing

The temporary (automated) storage of data is necessary for the course of a website visit in order to enable delivery of the website. Personal data is also stored and processed to maintain the compatibility of our website for as many visitors as possible and to combat misuse and troubleshooting. For this purpose, it is necessary to log the technical data of the accessing computer in order to be able to react as early as possible to display errors, attacks on our IT systems and/or errors in the functionality of our website. In addition, we use the data to optimize the website and to generally ensure the security of our IT systems.

Duration of storage

The aforementioned technical data is deleted as soon as it is no longer required to ensure the compatibility of the website for all visitors, but no later than 3 months after our website is accessed.

Right of objection and deletion

You can object to the processing at any time in accordance with Art. 21 GDPR and request the erasure of data in accordance with Art. 17 GDPR. You can find out which rights you are entitled to and how to assert them at the bottom of this privacy policy.

Special functions of the website

Our website offers you various functions that collect, process and store personal data when you use them. We explain below what happens to this data:

Booking request form

• What personal data is collected and to what extent is it processed?

  We will process the data you enter in our booking request form (date, number of persons, etc.) to fulfill the following purpose.

• Legal basis for the processing of personal data

  Art. 6 para. 1 lit. b GDPR (implementation of (pre-)contractual measures)

• Purpose of the data processing

  The pre-contractual exchange of information is necessary to check your booking so that we can prepare a possible subsequent conclusion of a contract.

• Duration of storage

  The data will be deleted as soon as it is no longer required for processing the booking and there are no longer any statutory retention obligations.

• Objection and deletion options

  The rights to which you are entitled and how you can assert them can be found at the bottom of this privacy policy.

• Necessity of providing personal data

  The information in the booking request form is neither contractually nor legally required, but is necessary in order to process your booking properly. If you do not fill in the mandatory fields or do not fill them in completely, we will not be able to process your booking request.

Contact form(s)

• What personal data is collected and to what extent is it processed?

  We will process the data you enter in our contact forms, which you have entered in the input mask of the contact form, to fulfill the purpose stated below.

• Legal basis for the processing of personal data

  Art. 6 para. 1 lit. a GDPR (consent by clear affirmative action or behavior)

• Purpose of the data processing

  We will only use the data collected via our contact form or via our contact forms to process the specific contact request received via the contact form.

• Duration of storage

  Once your inquiry has been processed, the data collected will be deleted immediately, provided there are no statutory retention periods.

• Revocation and deletion options

  The revocation and deletion options are based on the general regulations on the right of revocation and deletion under data protection law described below in this privacy policy.

• Necessity of providing personal data

  The contact forms are used on a voluntary basis and are neither contractually nor legally required. You are not obliged to contact us via the contact form, but can also use the other contact options provided on our website. If you wish to use our contact form, you must complete the fields marked as mandatory. If you do not fill in the required fields of the contact form, you will either not be able to send the request or we will unfortunately not be able to process your request.

Statistical analysis of visits to this website - web tracker

We collect, process and store the following data when this website or individual files on the website are accessed: IP address, website from which the file was retrieved, name of the file, date and time of retrieval, amount of data transferred and notification of the success of the retrieval (so-called web log). We use this access data exclusively in non-personalized form for the continuous improvement of our website and for statistical purposes. We also use the following web trackers to analyze visits to this website:

• Google Analytics

  We use the Google Analytics service provided by Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, email: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Google Analytics is a web tracker that analyzes the behavior of site visitors and their interactions with our website and provides us with evaluations and forecasts about the content and products of our website and their popularity (so-called tracking). We have integrated Google Analytics so that the service can compile an analysis of the surfing behavior of site users. For this purpose, Google collects the page interactions of page visitors with our website and, if applicable, existing information resulting from the reading of cookies or other storage technologies and prepares it statistically for us. Google Analytics uses data processing technologies that make it possible to track individual site visitors and their interaction with other Google services such as the Google Ads advertising network. Data from other Google services is also used to close data gaps using machine learning technologies, modeled statistics and forecasting functions and to compile comprehensive statistics on the content of our website. If Google Analytics is activated on our website, the data collected by Google Analytics is transferred to servers of Google Ireland Limited. As part of order processing, personal data may also be transmitted to the servers of the parent company Google LLC, 1600 Amphitheatre Parkway, 94043 Mountain View, United States. We carry out the analysis using Google Analytics in order to constantly optimize our website and make it more accessible. This is a so-called reach measurement.

  The service or we collect the following data for processing: Data on the interactions of page visitors with the content of the website, data on the handling of the services presented on our website, data from external Google services, insofar as they interact with our website, such as advertising data or data on behavior in relation to advertising, data on the rough geographical origin, the browser used, operating system and other information on the end device used.

  Google Analytics will store the data relevant for the provision of web tracking for as long as it is necessary to fulfill the booked web service. Data collection and storage is anonymized. Insofar as individual interactions of site visitors make it possible to subsequently establish a personal reference to specific actions, we will delete the collected data when the purpose has been achieved. The data will be deleted at the latest when it is not subject to any statutory retention obligations. As a rule, we will delete this data after 12 months at the latest. You can access the certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can withdraw your consent at any time. You can find more information on withdrawing your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://tools.google.com/dlpage/gaoptout?hl=de.

• Google Tag Manager

  We use the Google Tag Manager service of Google Ireland Ltd, Gordon House, Barrow Street, 4 Dublin, Ireland, e-mail: support-deutschland@google.com, website: https://www.google.com/ on our website. Personal data is also transferred to the USA. With regard to the transfer of personal data to the USA, there is an adequacy decision on the EU-US Data Privacy Framework of the EU Commission within the meaning of Art. 45 GDPR (hereinafter: DPF - https://commission.europa.eu/document/fa09cbad-dd7d-4684-ae60-be03fcb0fddf_en ). The operator of the service is certified under the DPF, so that the usual level of protection of the GDPR applies to the transfer.

  The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  Google Tag Manager offers a technical platform to execute and bundle other web tools and web tracking programs by means of so-called "tags". In this context, Google Tag Manager stores cookies on your computer and, if web tracking tools are executed using Google Tag Manager, analyzes your surfing behavior (so-called "tracking"). The data generated by the "tags" are merged, stored and processed by Google Tag Manager under a uniform user interface. All integrated "tags" are listed separately in this privacy policy. When using our website with activated integration of "tags" from Google Tag Manager, data, in particular your IP address and your user activities, are transmitted to Google servers. The tracking tools used in Google Tag Manager ensure that the IP address of Google Tag Manager is anonymized before transmission by anonymizing the source code. Tag Manager can be used to link and evaluate measurement values from different service providers (Google and third-party providers) on the basis of so-called tag management. Google Tag Manager helps us to compile reports on website activity and to control the web tools on our website.

  The service or we collect the following data for processing: Cookies, web tracking data, outgoing or incoming links, information generated by Google Tag Manager and the web tools triggered by Google Tag Manager when JavaScript code is integrated and activated on the website.

  You can access certification under the EU-US Data Privacy Framework at https://www.dataprivacyframework.gov/s/participant-search/participant-detail?id=a2zt000000001L5AAI&status=Active.

  You can revoke your consent at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://policies.google.com/privacy.

  The provider also offers an opt-out option at https://policies.google.com/privacy.

• usercentrics

  On our website, we use the usercentrics service of the company Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, e-mail: contact@usercentrics.com, website: https://usercentrics.com/. Personal data is transmitted exclusively to servers in the European Union.

  The legal basis for the processing is Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

  By integrating Usercentrics, we fulfill our legal obligation with regard to the consent management required for cookies.

  The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://usercentrics.com/de/datenschutzerklaerung/.

  The provider also offers an opt-out option at https://usercentrics.com/de/datenschutzerklaerung/.

Integration of external web services and processing of data outside the EU

We use active content from external providers, so-called web services, on our website. When you visit our website, these external providers may receive personal information about your visit to our website. This may result in data being processed outside the EU. You can prevent this by installing an appropriate browser plugin or deactivating the execution of scripts in your browser. This may result in functional restrictions on websites that you visit.

We use the following external web services:

• Cookiebot

  We use the Cookiebot service of the company Usercentrics A/S, Havnegade 39, 1058 Copenhagen, Denmark, e-mail: privacy@cookiebot.com, website: https://www.cookiebot.com/de/ on our website. The transfer of personal data takes place exclusively to servers in the European Union.

  The legal basis for the processing is Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

  By integrating Cookiebot, we fulfill our legal obligation with regard to the consent management required for cookies.

  The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.cookiebot.com/de/privacy-policy/.

• Legal text snippet and modules

  We use the legal text snippet service and modules of the company Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, e-mail: support@website-check.de, website: https://www.website-check.de/. The transfer of personal data takes place exclusively to servers in the European Union.

  The legal basis for the processing is Art. 6 para. 1 lit. c GDPR. The use of the service helps us to comply with our legal obligations.

  The service is used to load content from our legal texts onto our website. The current legal texts are reloaded via the integration on our site. This integration may also be used to load additional technical modules with regard to the legal texts or legally required elements.

  The rights to which you are entitled with regard to processing can be found at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.website-check.de/datenschutzerklaerung/.

• Website check seal

  We use the Website-Check Siegel service provided by Website-Check GmbH, Beethovenstraße 24, 66111 Saarbrücken, Germany, e-mail: support@website-check.de, website: https://www.website-check.de/ on our website. Personal data is transmitted exclusively to servers in the European Union.

  The legal basis for the processing of personal data is our legitimate interest in accordance with Art. 6 para. 1 lit. f GDPR. Our legitimate interest lies in achieving the purpose described below.

  The script of Website-Check GmbH is the technical integration of the Website-Check seal. With this seal, we want to show that we take the issue of data protection very seriously. Data is transmitted to Website-Check GmbH for the purpose of delivering and displaying the seal on our website.

  With regard to processing, you have the right to object as set out in Art. 21. You can find more information at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.website-check.de/datenschutzerklaerung/.

• illusion-factory.de

  We use the illusion-factory.de service provided by lllusionFACTORY KG, Max-Planck-Straße 15, 53819 Neunkirchen-Seelscheid, Germany, e-mail: info@illusion-factory.de, website: https://www.illusion-factory.de/ on our website. Personal data is transmitted exclusively to servers in the European Union.

  The legal basis for the processing of personal data is your consent in accordance with Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR, which you have given on our website.

  This service is a service of the website agency illusion-factory. The service enables the website agency to ensure that the website created is properly online and that the branding is included.

  You can revoke your consent at any time. You can find more information on revoking your consent either in the consent itself or at the end of this privacy policy.

  Further information on the handling of the transferred data can be found in the provider's privacy policy at https://www.illusion-factory.de/datenschutz.html.

  The provider also offers an opt-out option at https://www.illusion-factory.de/datenschutz.html.

Data security and data protection, communication by email

Your personal data is protected by technical and organizational measures during collection, storage and processing in such a way that it is not accessible to third parties. In the case of unencrypted communication by e-mail, we cannot guarantee complete data security on the transmission path to our IT systems, so we recommend encrypted communication or the postal service for information requiring a high level of confidentiality.

Right to information and correction requests - Deletion & restriction of data - Revocation of consent - Right to object

Right to information

You have the right to request confirmation as to whether we are processing your personal data. If this is the case, you have a right of access to the information specified in Art. 15 para. 1 GDPR, provided that the rights and freedoms of other persons are not affected (cf. Art. 15 para. 4 GDPR). We will also be happy to provide you with a copy of the data.

Right to rectification

In accordance with Art. 16 GDPR, you have the right to have any incorrect personal data (e.g. address, name, etc.) corrected at any time. You can also request the completion of the data stored by us at any time. A corresponding adjustment will be made immediately.

Right to erasure

In accordance with Art. 17 para. 1 GDPR, you have the right to demand that we erase the personal data we have collected about you if

• the data is either no longer required;
• the legal basis for the processing no longer applies due to the withdrawal of your consent
• you have objected to the processing and there are no legitimate grounds for the processing
• your data is being processed unlawfully;
• a legal obligation requires this or a collection pursuant to Art. 8 para. 1 GDPR has taken place.

According to Art. 17 para. 3 GDPR, the right does not exist if

• the processing is necessary for exercising the right of freedom of expression and information
• your data has been collected on the basis of a legal obligation
• the processing is necessary for reasons of public interest
• the data is necessary for the establishment, exercise or defense of legal claims.

Right to restriction of processing

Pursuant to Art. 18 (1) GDPR, you have the right in individual cases to request the restriction of the processing of your personal data.

This is the case if

• the accuracy of the personal data is contested by you
• the processing is unlawful and you do not consent to its erasure
• the data is no longer required for the purpose of processing, but the data collected is used for the establishment, exercise or defense of legal claims;
• an objection to the processing pursuant to Art. 21 para. 1 GDPR has been lodged and it is still unclear which interests prevail.

Right of revocation

If you have given us your express consent to the processing of your personal data (Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR), you can revoke this consent at any time. Please note that this does not affect the lawfulness of the processing carried out on the basis of the consent until revocation.

Right to object

In accordance with Art. 21 GDPR, you have the right to object at any time to the processing of personal data concerning you that has been collected on the basis of Art. 6 para. 1 lit. f (in the context of a legitimate interest). You only have this right if there are special circumstances that speak against the storage and processing.

How do you exercise your rights?

You can exercise your rights at any time by contacting us using the contact details below:

ALDAK GmbH
Redcarstr. 18
53842 Troisdorf
Troisdorf, Germany
E-mail: webmaster@aldak.de
Phone: +49 (0) 2241 / 16960
Fax: +49 (0) 2241 / 169616

Right to data portability

In accordance with Art. 20 GDPR, you have the right to transfer the personal data concerning you. We will provide the data in a structured, commonly used and machine-readable format. The data can be sent either to you or to a controller named by you.

We will provide you with the following data on request in accordance with Art. 20 para. 1 GDPR:

• Data collected on the basis of express consent pursuant to Art. 6 para. 1 lit. a GDPR or Art. 9 para. 2 lit. a GDPR;
• Data that we have received from you in accordance with Art. 6 para. 1 lit. b GDPR in the context of existing contracts;
• Data that has been processed as part of an automated process.

We will transfer the personal data directly to a controller requested by you insofar as this is technically feasible. Please note that we may not transfer data that interferes with the freedoms and rights of other persons in accordance with Art. 20 para. 4 GDPR.

Right to lodge a complaint with the supervisory authority pursuant to Art. 77 para. 1 GDPR

If you suspect that your data is being processed unlawfully on our website, you can of course bring about a judicial clarification of the issue at any time. You also have every other legal option. Irrespective of this, you have the option of contacting a supervisory authority in accordance with Art. 77 para. 1 GDPR. The right to lodge a complaint pursuant to Art. 77 GDPR is available to you in the EU Member State of your place of residence, your place of work and/or the place of the alleged infringement, i.e. you can choose the supervisory authority to which you turn from the above-mentioned places. The supervisory authority with which the complaint has been lodged will then inform you of the status and outcome of your complaint, including the possibility of a judicial remedy pursuant to Art. 78 GDPR.